MedicalSafari is the medical travel service of Manka LifeCare Pvt Ltd, registered in New Delhi. We help patients from abroad get treated at Indian hospitals, and we try to do it without the exaggeration this industry is known for.
Indian hospitals treat a very large number of international patients every year, and the clinical standard at the top centres is genuinely high. The part that goes wrong is rarely the surgery. It is the arrangements around it: a visa applied for under the wrong category, an estimate that turns out to have excluded the implant, a family arriving to find nowhere to stay within an hour of the hospital.
That is the work we do. We read the reports, we find the hospitals that actually perform the procedure rather than the ones that advertise it, we get written estimates from the treating teams, and we sort out the visa route, the appointments and the accommodation. One advisor handles the case throughout, so you are not re-explaining a diagnosis to a new person each week.
There is no charge to patients for any of this. Where a hospital pays us a coordination fee it comes out of the hospital's own revenue and does not sit on top of your bill.
This industry runs on claims nobody checks. These are the rules we hold ourselves to, and they cost us business.
Every accreditation on a hospital profile carries a note saying where we got it. Today that note reads the same on every profile: recorded from the hospital’s own published accreditation page, not yet confirmed against the issuing body’s register. Confirming them against the registers that publish one is work in progress, and until a credential has been through that, the profile will keep saying so.
Plenty of medical travel sites publish a price for every procedure. Those numbers are usually guesses, and they set an expectation the hospital then has to break. We show a cost figure only where we hold one, and we tell you plainly that the estimate which matters is the one the treating hospital writes after reading your reports.
Reports you send us stay with the care team until you name the hospitals that may see them. We are not a lead broker, and your details are not sold, shared with advertisers or distributed to hospitals hoping one of them bites.
Some conditions are better treated at home, either because the procedure is available there or because the patient is not fit to fly. When that is the honest answer, it is the answer you will get, even though it earns us nothing.
Medical travel involves money moving across borders on behalf of people who are unwell. You are entitled to know exactly who you are dealing with.
Patient enquiries go to care@medicalsafari.in. Compliance and corporate correspondence goes to info@mankalifecare.com. Our privacy policy sets out what happens to anything you send us.
Send your reports, or simply describe what you need. A care advisor will come back with hospital options and an indicative written estimate. There is no charge for this and no obligation to proceed.
